# Solveo AI

> AI-powered customer support and sales platform: 10 AI model providers, 15 deployment channels, and 7 native integrations. Plans from $0/month (Free) to $349/month (Business); Enterprise is custom.

Full-content mirror: https://solveoai.io/llms-full.txt. Every page below also has a plain-markdown mirror at the same path with a `.md` suffix (e.g. https://solveoai.io/compare/intercom.md).

## Core

- [Solveo AI — AI-Powered Customer Support Platform](https://solveoai.io/): Build and deploy AI customer support and sales agents in minutes across chat, WhatsApp, Instagram, phone, and more.
- [The Solveo AI Platform — Features, Capabilities & Roadmap](https://solveoai.io/product): No-code agent builder, 10 AI providers, 15 deployment channels, knowledge base, lead pipeline, and analytics.
- [Pricing — Solveo AI](https://solveoai.io/pricing): Simple, transparent pricing from $0 to Enterprise.
- [Enterprise — Solveo AI](https://solveoai.io/enterprise): Custom integrations, SLA guarantees, dedicated support, and advanced security.
- [About Solveo AI](https://solveoai.io/about): A bootstrapped enterprise SaaS platform for AI customer support and sales agents.
- [Our Team — Solveo AI](https://solveoai.io/team): The team behind Solveo AI, building from Cairo, Egypt.
- [Contact — Solveo AI](https://solveoai.io/contact): Get in touch with the Solveo AI team.
- [System Status — Solveo AI](https://solveoai.io/status): Real-time status of Solveo AI and AI provider availability.
- [Resources — Solveo AI](https://solveoai.io/resources): Guides, documentation, and resources for getting the most out of Solveo AI.
- [Early Access — Solveo AI](https://solveoai.io/early-access): Join the Solveo AI waitlist for early access.

## Channels

- [Channels — Deploy Your AI Agent Everywhere](https://solveoai.io/channels): Chat widget, WhatsApp, Messenger, Instagram, Slack, agent page, help center, phone & SMS.
- [Agent Page — Hosted Chat Page for Your AI Agent](https://solveoai.io/channels/agent-page): A hosted, shareable chat page for your AI agent with no widget install.
- [Branded Help Center — Self-Serve Support Powered by AI](https://solveoai.io/channels/help-center): A searchable, branded help center with an AI agent built in.
- [Phone & SMS — AI Voice and Text Support via Infobip](https://solveoai.io/channels/phone): Inbound voice calls and two-way SMS answered by your AI agent.
- [Shopify — AI Storefront Assistant for Your Store](https://solveoai.io/channels/shopify): Connect Shopify and let your AI agent search products, orders, and carts.
- [WooCommerce — AI Shopping Assistant via WordPress Plugin](https://solveoai.io/channels/woocommerce): A WordPress plugin connecting WooCommerce to an AI shopping assistant.

## Solutions

- [Solutions — Solveo AI by Use Case](https://solveoai.io/solutions): AI agents tailored to support, sales, e-commerce, education, fitness, and travel.
- [AI Customer Support Agents — Solveo AI](https://solveoai.io/solutions/support): Deploy AI agents purpose-built for customer support.
- [AI Sales Agents — Solveo AI](https://solveoai.io/solutions/sales): Deploy AI agents that qualify leads and drive sales conversations.
- [AI Sales Agent Use Cases — Solveo AI](https://solveoai.io/solutions/sales/use-cases): Concrete use cases for AI sales agents across industries.
- [AI for E-commerce — Solveo AI](https://solveoai.io/solutions/ecommerce): AI shopping assistants for Shopify and WooCommerce storefronts.
- [AI for Education — Solveo AI](https://solveoai.io/solutions/education): AI agents for admissions, student support, and course questions.
- [AI for Fitness & Wellness — Solveo AI](https://solveoai.io/solutions/fitness): AI agents for gyms, studios, and wellness brands.
- [AI for Travel & Hospitality — Solveo AI](https://solveoai.io/solutions/travel): AI agents for bookings, itineraries, and guest support.

## Developers

- [Developers — SDKs, API, and Webhooks](https://solveoai.io/developers): React Native SDK, REST API, webhooks, custom actions, and the widget builder.
- [React Native SDK — Add AI Chat to Your Mobile App](https://solveoai.io/developers/react-native-sdk): @solveoai/chat-client and @solveoai/react-native for iOS and Android.

## Documentation

- [Documentation — Solveo AI](https://solveoai.io/docs): Guides for every Solveo AI feature.
- [Quick Start — Solveo AI Docs](https://solveoai.io/docs/quick-start): Get a Solveo AI agent live in minutes.
- [Agent Builder — Solveo AI Docs](https://solveoai.io/docs/agent-builder): Configure your AI agent's behavior, persona, and instructions.
- [Knowledge Base (RAG) — Solveo AI Docs](https://solveoai.io/docs/knowledge-base): Give your agent grounded answers from your own documents.
- [Widget Builder — Solveo AI Docs](https://solveoai.io/docs/widget-builder): Customize and embed the chat widget on your site.
- [Deployment Guides — Solveo AI Docs](https://solveoai.io/docs/deployment-guides): Step-by-step deployment guides for every channel.
- [Actions & Integrations — Solveo AI Docs](https://solveoai.io/docs/actions-integrations): Connect Shopify, WooCommerce, Cal.com, Zendesk, HubSpot, Gorgias, and Infobip.
- [Custom Actions — Solveo AI Docs](https://solveoai.io/docs/custom-actions): Build custom HTTP actions your agent can call.
- [API Reference — Solveo AI Docs](https://solveoai.io/docs/api-reference): The full Solveo AI REST API.
- [React Native SDK — Solveo AI Docs](https://solveoai.io/docs/react-native-sdk): Integrate the React Native chat SDK into your mobile app.
- [Analytics — Solveo AI Docs](https://solveoai.io/docs/analytics): Track conversations, resolution rate, and agent performance.
- [Live Chat Handoff — Solveo AI Docs](https://solveoai.io/docs/live-chat): Escalate conversations from AI to a human agent.
- [Lead Collection — Solveo AI Docs](https://solveoai.io/docs/leads): Capture and score leads directly from conversations.
- [Team Management — Solveo AI Docs](https://solveoai.io/docs/team-management): Manage roles, permissions, and team members.
- [Security — Solveo AI Docs](https://solveoai.io/docs/security): Data handling, encryption, and compliance practices.

## Legal

- [Privacy Policy — Solveo AI](https://solveoai.io/privacy): How Solveo AI collects, uses, and protects data.
- [Terms of Service — Solveo AI](https://solveoai.io/terms): The terms governing use of Solveo AI.
- [Refund Policy — Solveo AI](https://solveoai.io/refund): The Solveo AI refund policy.

## Content

- [Compare](https://solveoai.io/compare): Solveo AI vs. Intercom, Zendesk, Gorgias, Tidio, and Crisp.
  - [Solveo AI vs Intercom](https://solveoai.io/compare/intercom): How Solveo AI compares to Intercom on AI approach, pricing model, channel coverage, and setup time.
  - [Solveo AI vs Zendesk](https://solveoai.io/compare/zendesk): How Solveo AI compares to Zendesk on AI approach, pricing model, channel coverage, and setup time.
  - [Solveo AI vs Gorgias](https://solveoai.io/compare/gorgias): How Solveo AI compares to Gorgias for e-commerce AI support on Shopify and WooCommerce.
  - [Solveo AI vs Tidio](https://solveoai.io/compare/tidio): How Solveo AI compares to Tidio on AI approach, pricing model, channel coverage, and setup time.
  - [Solveo AI vs Crisp](https://solveoai.io/compare/crisp): How Solveo AI compares to Crisp on AI approach, pricing model, channel coverage, and setup time.
- [Alternatives](https://solveoai.io/alternatives): Alternatives to Intercom, Zendesk, Gorgias, Tidio, and Crisp.
  - [Best Intercom Alternative for AI-First Support](https://solveoai.io/alternatives/intercom): Looking for an Intercom alternative? Solveo AI ships a full AI agent on every plan instead of layering AI onto a messaging inbox.
  - [Best Zendesk Alternative for AI-First Support](https://solveoai.io/alternatives/zendesk): Looking for a Zendesk alternative? Solveo AI is built AI-first for teams that want autonomous resolution across every channel.
  - [Best Gorgias Alternative for Shopify & WooCommerce AI Support](https://solveoai.io/alternatives/gorgias): Looking for a Gorgias alternative? Solveo AI supports Shopify and WooCommerce natively with an AI agent across 15 channels.
  - [Best Tidio Alternative for Advanced AI Support](https://solveoai.io/alternatives/tidio): Looking for a Tidio alternative with more advanced AI than rule-based chat flows? Solveo AI grounds every conversation in your own knowledge base.
  - [Best Crisp Alternative for Multi-Channel AI Support](https://solveoai.io/alternatives/crisp): Looking for a Crisp alternative with more channels and a full AI agent on every plan? Solveo AI covers 15 channels from one dashboard.
- [Glossary](https://solveoai.io/glossary): Definitions for AI customer support terminology.
  - [AI Agent](https://solveoai.io/glossary/ai-agent): An AI agent is software that uses a large language model to understand requests and take autonomous action, rather than following a fixed script.
  - [RAG (Retrieval-Augmented Generation)](https://solveoai.io/glossary/rag): RAG is a technique where an AI model retrieves relevant information from a knowledge base before generating an answer, so responses stay grounded in real, current facts.
  - [Knowledge Base](https://solveoai.io/glossary/knowledge-base): A knowledge base is the collection of documents, articles, and FAQs an AI agent retrieves from to answer questions accurately, using retrieval-augmented generation.
  - [Escalation (Live Chat Handoff)](https://solveoai.io/glossary/escalation): Escalation is the process of handing a conversation from an AI agent to a human — automatically, based on rules like sentiment, topic, or an explicit request.
  - [Conversational AI](https://solveoai.io/glossary/conversational-ai): Conversational AI refers to systems that understand and generate natural language to hold open-ended dialogue, as opposed to rule-based chatbots limited to predefined flows.
  - [Ticket Deflection](https://solveoai.io/glossary/ticket-deflection): Ticket deflection is resolving a customer's question before it becomes a support ticket a human has to handle — typically via self-serve answers or an AI agent.
  - [Multi-Channel Support](https://solveoai.io/glossary/multi-channel-support): Multi-channel support means answering customers wherever they reach out — chat, WhatsApp, email, social messaging, phone — from one unified system with shared context.
  - [Lead Scoring](https://solveoai.io/glossary/lead-scoring): Lead scoring is ranking prospective customers by how likely they are to convert, based on signals like conversation intent, stated budget, or engagement — often automated by an AI sales agent.
- [Blog](https://solveoai.io/blog): Articles on AI agents and support automation.
  - [AI Agents vs. Rule-Based Chatbots: What's the Difference?](https://solveoai.io/blog/ai-agents-vs-rule-based-chatbots): Rule-based chatbots follow scripted decision trees. AI agents understand open-ended requests and take action. Here's how to tell which one you're evaluating.
  - [How to Reduce Support Ticket Volume with an AI Agent](https://solveoai.io/blog/how-to-reduce-support-ticket-volume-with-ai): A practical breakdown of where AI agents deflect the most repetitive tickets, and how to measure the impact after deployment.