Platform Features
Everything you need to automate support & sales
One platform for AI agents, lead management, live chat, integrations, and analytics. No code required to get started.
No-Code Agent Builder
Build sophisticated AI agents without writing a single line of code. Configure conversation flows, escalation rules, and agent behavior through a guided interface.
- Pre-built agent templates (Support, Sales, Ecommerce, etc.)
- Custom conversation flows and persona configuration
- Role-based permissions and team access
- Guided onboarding wizard for quick setup
No-Code Agent Builder
Live in your dashboard
10+ AI Models
Leverage the best AI models for every use case. Switch between Claude, GPT-4, Gemini, DeepSeek, Grok, Mistral, Groq, Cohere, and Perplexity. Each agent can use a different model.
- 10+ LLM providers: OpenAI, Anthropic, Google, DeepSeek, and more
- Per-agent model selection — mix and match across your team
- Token usage tracking and cost optimization
- Model capabilities respected automatically (vision, etc.)
10+ AI Models
Live in your dashboard
Knowledge Base & Data Sources
Train your AI agents on your own data. Upload documents, crawl websites, paste text, or connect via API. Your agents become experts on your business.
- Website crawling with auto-index and re-sync
- Document upload (PDF, DOCX, TXT)
- Text input for FAQs and custom content
- API-based data source connections
Knowledge Base & Data Sources
Live in your dashboard
6 Deployment Channels
Deploy your AI agents across 6 channels from a single platform. Every customer gets the same quality experience, no matter where they reach out.
- Chat Widget — embeddable on any website
- Zendesk — deploy inside your Zendesk instance
- Shopify — native integration inside your store
- API — programmatic access for custom integrations
- Slack — deploy to your Slack workspace channels
- Agent Chat Page — a hosted standalone URL
6 Deployment Channels
Live in your dashboard
Visual Widget Builder
Customize your chat widget with a full no-code builder. Preview changes live, match your brand, and embed anywhere with one snippet.
- Live preview with desktop and mobile modes
- Custom colors, fonts, and avatar branding
- Multiple widgets per agent with separate configurations
- Embed via script tag, React component, or iframe
Visual Widget Builder
Live in your dashboard
Lead Scoring & Routing
Automatically score every lead from 0-100 based on engagement, profile completeness, and intent signals. Route hot leads to the right sales rep instantly.
- Automatic 0-100 lead scoring
- Custom scoring rules and weights
- Smart lead routing by score, segment, or geography
- Lead qualification via AI conversation
Lead Scoring & Routing
Live in your dashboard
HubSpot CRM Integration
Two-way sync with HubSpot. Leads, contacts, and conversation summaries flow automatically between SolveoAI and your CRM.
- Automatic contact creation and update in HubSpot
- Push lead scores and conversation summaries
- Map conversation fields to HubSpot deal stages
- Trigger HubSpot workflows from conversation events
HubSpot CRM Integration
Live in your dashboard
Email Campaign Automation
Build drip campaigns, welcome sequences, and re-engagement emails. Trigger automatically by lead stage, score change, or custom events.
- Drip campaign builder with sequences
- Welcome and re-engagement email templates
- Trigger by stage change, score threshold, or time delay
- Email performance tracking and analytics
Email Campaign Automation
Live in your dashboard
Smart Escalation & Live Chat
Define intelligent escalation rules based on sentiment, complexity, or custom triggers. Human agents step in with full context and a real-time dashboard.
- Sentiment-based and keyword-based triggers
- Custom escalation rules with priority levels
- Full conversation history on handoff
- Business hours configuration and offline handling
Smart Escalation & Live Chat
Live in your dashboard
Team & Agent Management
Set up your support and sales organization inside SolveoAI. Manage human agents, assign roles, and configure business hours for your team.
- 5 role types: Owner, Admin, Member, Support, Viewer
- Team invitations and member management
- Human agent assignment and availability
- Escalation analytics per agent and team
Team & Agent Management
Live in your dashboard
5 Native Integrations
Connect your stack in clicks. Shopify for orders, Zendesk for tickets, HubSpot for CRM, Slack for communication, and Cal.com for scheduling.
- Shopify — order tracking, product questions, returns
- Zendesk — ticket creation and status updates
- HubSpot — CRM contact sync and deal management
- Slack — deploy agent and send notifications
- Cal.com — meeting booking directly from conversations
5 Native Integrations
Live in your dashboard
Custom Actions & Webhooks
Build any workflow by triggering custom HTTP actions, webhooks, and API calls directly from AI conversations.
- Custom HTTP action builder (GET, POST, PUT, DELETE)
- Template variables using conversation context
- Outbound webhooks for conversation events
- Webhook signing for security verification
Custom Actions & Webhooks
Live in your dashboard
Advanced Analytics
Deep insights into agent performance, lead conversion, customer sentiment, and topic trends. Make data-driven decisions to optimize every conversation.
- Conversation volume and resolution rate metrics
- Sentiment analysis and trend tracking
- Topic detection across all conversations
- Funnel metrics and lead conversion analytics
Advanced Analytics
Live in your dashboard
Security & Privacy
Enterprise-grade security built in from day one. Your data is encrypted, private, and never used to train models.
- End-to-end encryption in transit and at rest
- GDPR compliant data handling
- Role-based access control across all features
- Audit logs for all admin actions
Security & Privacy
Live in your dashboard
Ready to put these features to work?
Start free — no credit card required. Your first AI agent can be live in under 5 minutes.
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your support?
Deploy AI support agents in minutes. Scale without limits. No credit card required to get started.