Documentation
Everything you need to build, deploy, and scale AI support agents
Getting Started
Learn the basics and get up and running quickly
Deployment
Deploy your agent across every channel
Deployment Guides
Step-by-step guides for all 10+ channels
Chat Widget
Embed the widget on any website with one snippet
WhatsApp, Messenger & Instagram
Connect Meta channels with one-click OAuth
Slack
Deploy your agent to Slack channels with one click
Shopify & WooCommerce
E-commerce AI assistant with cart and order access
Zendesk, Freshdesk, Intercom & Zoho
Integrate with your existing helpdesk platform
Actions & Integrations
Let your agent take real actions and connect your tools
API Reference
Complete REST API documentation for developers
Analytics & Reporting
Understand performance and optimize your agents
Live Chat & Escalation
Human handoff, escalation rules, and the agent queue
Leads & Sales
Capture, score, route, and nurture leads
Lead Capture Forms
Collect contact info and custom fields in-chat
Lead Scoring
Automatic 0–100 scoring based on engagement signals
Pipeline & Stages
Move leads through your sales pipeline
Routing Rules
Assign leads to the right sales rep automatically
CRM Sync (HubSpot & Salesforce)
Push leads and scores to your CRM in real time
Team & Workspaces
Invite your team and organize access with workspaces
Security & Compliance
Enterprise-grade security, GDPR, and access control
Role-Based Access Control
Permission enforcement at the API level
Audit Logs
Immutable log of all admin actions
Two-Factor Authentication
Enable and enforce 2FA for your team
API Key Management
Create, rotate, and revoke keys without downtime
GDPR Compliance
Data access, erasure, and portability rights
SSO Setup
SAML 2.0 and OAuth SSO for Enterprise teams
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