How-to

How to deploy and run an AI support agent

Add a website widget, train the agent on your site, and hand conversations to a human.

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How to add an AI support agent to your website

Create a Solveo AI agent, customize the chat widget, and paste the embed script before your site's closing body tag.

How to train an AI agent on your website

Ground a Solveo AI agent on your own site by crawling a URL, uploading documents, or adding Q&A entries in the knowledge base.

How to hand AI conversations off to a human

Set escalation rules so a Solveo AI agent shows Talk to a human and places the conversation in the Live Chat queue.

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